Effective date: 11 September 2026
These Terms govern access to and use of joriginfood.com (the “Website”). By using the Website, you agree to these Terms. If you use it on behalf of a company or other organisation, you confirm that you are authorised to act for that organisation.
1. About J-Origin Food
J-Origin Food is a B2B sourcing and project-coordination brand. This Website is operated by Nanjing Jiyuan Food Supply Chain Co., Ltd. (南京稷源食品供应链有限公司). Woklane Limited serves only as the Hong Kong liaison office for overseas buyer communication and coordination; it is not the Website operator or the default contracting entity. J-Origin Food is not presented as one factory manufacturing every product shown on the Website.
The legal seller, service provider, contracting entity and payment recipient for a transaction are the entities identified in the applicable quotation, pro forma invoice, sales contract, purchase-order acceptance or other written sales document (collectively, the “Sales Documents”).
For these Terms, “Destination Country” means the country or region where the goods are intended to be imported, placed on the market and sold. It does not mean only the country from which the goods are shipped.
2. Website information is not a binding offer
The Website is intended to help business buyers explore product categories and prepare sourcing requirements. Website content, catalogue entries, product photographs and guides are general information and do not constitute a binding offer, warranty, product approval or confirmation of availability.
Specifications, ingredients, allergens, nutrition, origin, shelf life, storage, packaging, MOQ, pricing, capacity, lead time, private-label options, certification and destination-market suitability can vary by SKU, formula, producing facility, order quantity and market. They are binding only when confirmed in the applicable Sales Documents.
3. Enquiries, quotations and contracts
Submitting a form, email or message does not create a contract. A quotation is subject to its stated validity, assumptions and conditions and does not become binding except in the manner stated in the applicable Sales Documents.
For a transaction, the executed or accepted Sales Documents govern product, quantity, price, currency, payment, specification, inspection, acceptance, delivery, Incoterm, risk transfer, title, claims, remedies, force majeure, governing law and dispute resolution. If they conflict with Website content or these Website Terms on a transaction-specific issue, the Sales Documents prevail.
4. Samples and product approval
Samples support evaluation under the stated sample conditions. Buyers should approve the final written specification, ingredients and allergen information, tolerances, packaging, label, artwork, production site and required documents before production. A previous sample or order does not automatically approve a material change.
5. OEM, private label and buyer-provided materials
If you provide trademarks, artwork, recipes, specifications, claims, barcodes or other materials, you confirm that you have the right to use and authorise their use for the project. You remain responsible for the accuracy and legality of buyer-provided materials and instructions. Ownership and permitted use of custom recipes, tooling, packaging, designs and project outputs must be agreed in writing for the project.
We will not knowingly use confidential buyer materials outside the permitted project purpose, subject to the applicable agreement and legal requirements.
6. Destination-market and importer responsibilities
Product eligibility, registration, labelling, claims, customs and import requirements are assessed against the Destination Country identified for the project, together with applicable origin/export rules. Unless the Sales Documents expressly allocate a responsibility to the seller, the buyer is responsible for confirming Destination Country requirements and the duties of the importer of record, brand owner, distributor or retailer. We coordinate product- and factory-specific evidence and fulfil the responsibilities expressly accepted in writing; publication of a certificate logo or document reference does not establish approval for every product or market.
7. Acceptable use
You may use the Website only for lawful purposes. You must not:
- attempt unauthorised access to accounts, systems, data or restricted materials;
- introduce malware, interfere with security, overload the Website or disrupt other users;
- use automated extraction in a manner that circumvents technical controls, imposes an unreasonable load, or reproduces our catalogue or content for a competing commercial database;
- misrepresent your identity, authority, company or intended use;
- submit unlawful, infringing, deceptive or harmful material;
- use Website content or product information to make an unsupported regulatory, certification, performance or commercial claim.
8. Intellectual property
The Website and its original text, design, graphics, logos, photographs, product presentation, databases and software are owned by or licensed to the relevant J-Origin entity and are protected by applicable intellectual-property laws. You may view and make reasonable internal copies for genuine procurement evaluation. No other licence is granted. You must obtain written permission before republication, resale, systematic extraction, modification or public distribution.
Third-party trademarks, certificates, factory materials and product images remain the property of their respective owners and may be displayed only within the scope authorised.
9. Privacy and electronic communications
Our Privacy Policy explains how we handle personal data and analytics choices. You are responsible for ensuring that any personal data you submit about another person is provided lawfully and with appropriate authority.
Operational messages responding to an enquiry or managing a project are not marketing subscriptions. Where marketing communications are offered, applicable consent and opt-out requirements will be followed.
10. Third-party links and services
The Website may link to websites, messaging platforms, email services, authorities or other third-party services. We do not control their content, availability, security or privacy practices. A link does not necessarily constitute endorsement. Your use of a third-party service is subject to that provider’s terms.
11. Availability and changes
We may update, suspend or withdraw Website features or content for maintenance, security, accuracy or business reasons. We do not guarantee uninterrupted availability or that every item will remain listed. Material transaction commitments remain governed by the relevant Sales Documents.
12. Disclaimers
The Website is provided on an “as available” basis for general B2B information. We take reasonable care with published content but do not warrant that Website information is complete, current, error-free or suitable for a particular market or purpose. Professional legal, regulatory, customs, food-safety, tax and logistics advice should be obtained where appropriate.
Nothing in these Terms limits an express written commitment in applicable Sales Documents or any liability that cannot lawfully be excluded.
13. Limitation of liability
To the fullest extent permitted by applicable law, the relevant J-Origin entity will not be liable for indirect, incidental, special or consequential loss arising solely from use of, or inability to use, the Website, including loss of profit, business opportunity or data. This Website limitation does not replace transaction-specific liability provisions in the Sales Documents and does not apply to fraud, wilful misconduct or any liability that cannot lawfully be limited or excluded.
14. Suspension and termination
We may restrict access where reasonably necessary to protect the Website, users, data or legal rights, or where these Terms are materially breached. Provisions intended by their nature to survive will continue after access ends.
15. Governing law and disputes
Mandatory laws may apply according to the visitor’s location, the Website operator’s location and the nature of the interaction. Product and market compliance is assessed against the Destination Country, but that fact alone does not select the governing law or court for a commercial dispute.
For quotations, orders and services, the governing law and dispute-resolution clause in the applicable Sales Documents prevails. Buyers should review that clause before accepting an order; no Website statement replaces it.
16. Changes to these Terms
We may update these Terms when the Website, business structure or legal requirements change. The revised version will be published on this page with a new effective date. Changes do not retrospectively replace signed transaction terms unless the parties agree in writing.
17. Contact and complaints
Questions about these Terms and all customer complaints should be sent to admin@joriginfood.com. Include your company, contact details, the relevant page or order reference, a description of the issue and the outcome requested.
New product enquiries and quotation requests should be sent to sales@joriginfood.com or through our sourcing enquiry form.